Ignite Industry 4.0 Solution
Monitor Field Operations Remotely, Without Being On Site
Discover our service ticketing system and optimize the management and tracking of fieldwork. It allows technicians to capture real-time visual evidence through photos, making it easier to identify potential issues or complaints. Upon service completion, the client can digitally sign to validate acceptance of the work done, ensuring transparency and immediate confirmation. This solution enhances communication between teams and clients, reduces disputes, and guarantees quality in every intervention.
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Instant Digital Signature from the Client
Validate the service on the spot, ensuring clear and traceable acceptance.
Transparent and Verifiable Ticket Closure
The system creates a service history with evidence, signature, and closing time, simplifying audits and clarifications.
Complete Visibility of Field Team Performance
Enables analysis of response times, technician locations, service quality, and SLA compliance.